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The Active Pilates Studio (Oxford Airport) and this website are owned and operated by Pro Active Health Ltd, which trade as Active Pilates and Active Training. We are committed to safeguarding your privacy online and in the studio and to this end have developed the following privacy policy to deal with issues, which may concern you. Please read the privacy policy to understand how your personal information will be treated. This policy may change from time to time so please check it periodically.

The details which you provide about yourself and any information which identifies you such as your name, address, email address, telephone number, country of residence and credit and debit card details ("Personal Information") will only be retained by us for the purpose of attending pilates at this venue and will be used for operational purposes such as the processing of bookings and orders and for mailing and email list subscriptions. In order to process a transaction, your personal information and card details may be passed to third party service providers. Card details will only be used for the purpose of handling an individual transaction. The personal information you supply when you join one of our e-mail lists will be used by Active Pilates to keep you up-to-date with events and activities run by Active Training, Active Pilates or Pro Active Health Ltd. When receiving information emails you are given the opportunity to opt in to receiving news and information from Active Training, Active Pilates or Pro Active Health Ltd.

If you would like to revise the information provided to us at any time, or feel what we currently have on record is incorrect, you may update the information by e-mailing sales@activepilates.co.uk

We may from time to time ask you for further information in order to update our records or for particular purposes. We will always tell you how we will use any further information received from you. From time to time we will need to send you our website and service announcement updates.

If you contact us, we reserve the right to keep a record of that correspondence and incorporate the information it contains into our database.

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees and approved contractors/developers we may appoint from time to time and who need the information to perform a specific job are granted access to personally identifiable information.

Regular security reviews are held by us to ensure that the site remains safe and secure for your protection.

From time to time we conduct surveys and promotions and may request information from you as part of these. Participation in these is entirely voluntary and you therefore have a choice whether or not to disclose any information, which might be required. We may also ask you whether you would like to receive promotional emails and mailings from us about our other products or services. Similarly, you are under no obligation to accept such information (see opt-out link above).

If your Personal Information changes or if you no longer wish to subscribe to the service, we will endeavour to correct, update or remove the Personal Information provided to us as speedily as possible. This can be done by emailing us at sales@activepilates.co.uk

If you are under 18, please ensure that you obtain your parent/guardian's consent beforehand whenever you provide personal information to the website or our office systems. Users without such consent are not allowed to provide us with personal information.

If you require further information on any of our booking information, cancellation policy or privacy statement, please email sales@activepilates.co.uk or call 01865 840893.